Returns & Exchanges

At DNT Optics Global, we want you to be completely satisfied with your fashion-forward eyewear. If your purchase isn't quite right, you can return or exchange your items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your eyewear in its original case and packaging, ensuring all protective films and tags remain intact to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

  • 4.
    Quality Inspection & Refund

    Once our team receives and inspects your return, we will process your refund or ship your new exchange within 5-7 business days.