Returns & Exchanges
At DNT Optics Global, we want you to be completely satisfied with your fashion-forward eyewear. If your purchase isn't quite right, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your eyewear in its original case and packaging, ensuring all protective films and tags remain intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or ship your new exchange within 5-7 business days.